FAQ's
Popular Software
Who Are Diamond Geeks?
Diamond Geeks® are certified professional technicians who, like the diamond,
provide clarity of service and communications as they strive to improve
your life in a technological world.
Where is the service area of Diamond Geeks?
The Diamond Geeks® make home and office visits in the greater Washington,
DC and Baltimore metropolitan areas. We can be reached via telephone nationwide.
How much do you charge for on-site service?
We provide ‘solution-based’ pricing for our clients, not an hourly rate.
We determine your needs, provide you with possible solutions, and the
pricing for those solutions.
How much do you charge for phone service?
Our phone service fee of $1.99 per minute is based on the time you start
speaking to one of our certified technicians and the assistance from the
technician ends.
Can Diamond Geeks® manage my website as
well as provide IT support?
Sure can! Diamond Geeks® 24 Hour Computer Solutions is the total solution.
We create and host website as well as maintain emails. We develop custom
programs and support your network! Truly a one-stop IT solution!
Do you guarantee your services or products?
Great Service. Great Price. Guaranteed! We follow up every single servicing
with a survey in order to ensure that the work is completed to your satisfaction!
30 days for On-Site Services
6 days for Phone Services